We hope that any complaints that parents may have can be resolved by the school. Any complaints, therefore, should normally be made initially to the Class teacher and it is hoped that in most cases complaints will be dealt with at this level.
If any parent is still not content that the complaint has been dealt with properly, then s/he is entitled to appeal to the Secretary of State for Education.
We hope that any complaints can be resolved by the parent concerned discussing the matter with an appropriate member of staff. If you require any detailed information on the Complaints Procedure, please read the attached documents. Paper copies are available from the school office.